Privacy Policy

1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information you provide such as your name, email address, and shipping details. We also receive your IP address automatically to better understand your browser and operating system.

With your permission, we may also send you emails about new products, special offers, or store updates.

2 - CONSENT

How do you get my consent?
By providing personal information to place an order, complete payment, or arrange delivery, you consent to our collecting and using it for that purpose only.

If we ask for your information for marketing, we will ask you directly or give you the option to decline.

How do I withdraw my consent?
You can withdraw your consent at any time by emailing us at: hello@pankospastries.com

3 – DISCLOSURE

We may disclose your personal information if required by law (such as PIPEDA in Canada), or if you violate our Terms of Service.

4 – SHOPIFY

Our store is hosted on Shopify Inc. Your data is stored securely through Shopify’s systems protected behind a firewall.

Payment: If you choose a direct payment method, your credit card data is encrypted through PCI-DSS. It is stored only as long as necessary to complete your transaction. All Shopify gateways follow PCI-DSS standards.

For more details:
Shopify Terms of Service | Shopify Privacy Policy

5 – THIRD-PARTY SERVICES

Third-party providers we use only collect your information as needed to provide their services to us (e.g. payment processors, shipping). Their own privacy policies may apply depending on where they operate.

If you proceed with a transaction involving a third party, your data may be subject to laws of the jurisdiction in which they operate (e.g. the United States Patriot Act).

Links: Once you leave our site or are redirected elsewhere, you are no longer governed by this policy or our Terms of Service.

6 – SECURITY

We take all reasonable steps to protect your personal data. If you provide credit card info, it is encrypted using SSL and stored using AES-256 encryption. We follow PCI-DSS compliance and other best practices.

7 – COOKIES

We use cookies to enhance your experience. Examples include:

  • _session_id: Stores session info
  • _shopify_visit: Tracks site visits
  • _shopify_uniq: Counts visits per customer
  • cart: Stores cart contents
  • storefront_digest: Used if the site is password protected

You may opt out of non-essential cookies through your browser settings.

8 – AGE OF CONSENT

By using this site, you confirm you are the age of majority in your province (Ontario), or that you’ve given consent for any minors to use the site under your supervision.

9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy at any time. Changes will take effect immediately upon posting. Significant updates will be clearly communicated.

If our store is acquired or merged, your information may be transferred to the new owners.

QUESTIONS OR CONTACT INFORMATION

To request, update, or delete your data—or for any questions—contact us:

Email: hello@pankospastries.com